Bel-Air Motel

Response from the owner a year ago Dear Angela Hackwell, Thank you for your feedback. We're glad to hear you found our property lovely, though we apologize for the inconvenience caused by the heating issue in your room. We appreciate you notifying our staff and hope the extra blanket provided some comfort during your stay. We understand that the roadway noise can be disruptive, and we recommend requesting a room away from the road on your next visit for a quieter experience. Your comments are valuable, and we will review them with our maintenance team to ensure the heater is promptly repaired. We hope to have the opportunity to welcome you back for a more seamless stay in the future. Sincerely, CC - Guest Relations Manager

Response from the owner 3 years ago Dear Oliver, Thank you for leaving us a review. I am pleased to know that you appreciate the value of your stay at our hotel. We are happy to have served you and we look forward to the next time that we can serve you again. Sincerely, CC - Guest Relations Manager

Response from the owner 2 years ago Dear Joshua, It is really appreciated that you took the time to write such a kind review regarding your stay with us. Making sure that every guest is happy and satisfied is our number one concern. We are delighted to know that your stay with us was a success. We look forward to more pleasant interactions with you in the future! Sincerely, ES – Guest Relations Manager

Response from the owner 3 years ago Dear Ashley, It means a lot to us that you took the time to write a positive review of your stay with us. The pleasure and contentment of each and every one of our guests is crucially significant to us. The fact that you found our hotel to be well-located, spacious, and comfortable is a tremendous praise. We take immense satisfaction in meeting the needs of discerning guests like you, and we are delighted to have exceeded your expectations. Having said that, we appreciate your patronage and will work hard to make your future stays even better. We hope to see you as a visitor again soon. Sincerely, ES – Guest Relations Manager

Response from the owner a year ago Dear Serena Cochrane, Thank you for your thoughtful review! We’re glad to hear that you enjoyed the cleanliness of your room, the comfort of the bed and pillows, and the convenience of the fridge and freezer. Your feedback about the AC/heater placement and road noise is valuable, and we will keep this in mind as we work to enhance guest comfort. We understand how road noise can be a concern for light sleepers, and we appreciate you bringing this to our attention. We hope to welcome you back in the future for another great stay. If there’s anything else we can do to improve your experience, please let us know. Sincerely, CC - Guest Relations Manager

Response from the owner 10 months ago Thank you for sharing your experience with us we glad you enjoyed your visit and will look forward to seeing you again.!!